These policies govern the use of the Exaamx platform ("Platform", "Service", "Website", "App") operated by Exaamx ("we", "our", "us").
Contact Email: exaamx@gmail.com
1.1 Information We Collect
We collect the following types of information when you use Exaamx:
a) Personal Information
- Name
- Email Address
- Mobile Number
- Account login credentials
- Payment details (processed via third-party payment gateways; we do not store card details)
b) Usage Information
- Test activity and performance
- Attempted questions and answers
- Time spent on platform
- Device information
- IP address
- Browser type and operating system
c) Cookies & Tracking
We use cookies and similar technologies to:
- Improve user experience
- Remember login sessions
- Analyse traffic and performance
- Prevent fraud and abuse
You may disable cookies from your browser settings, but some features may not function properly.
1.2 How We Use Your Information
- Provide mock tests and test series
- Generate performance analytics
- Improve question quality and recommendations
- Send important notifications
- Provide customer support
- Prevent cheating, abuse, and fraud
- Comply with legal obligations
1.3 Sharing of Information
We do NOT sell your personal data.
We may share data with:
- Payment gateway providers
- Hosting and analytics providers
- Legal authorities if required by law
1.4 Data Security
We implement reasonable security practices including encryption, restricted access, and secure servers. However, no internet transmission is 100% secure.
1.5 Data Retention
We retain your data as long as your account exists or as required for legal and academic record purposes.
1.6 User Rights
You may request:
- Account deletion
- Data correction
- Data access
Email requests to: exaamx@gmail.com
1.7 Policy Updates
We may update these policies at any time. Continued use of the platform means acceptance of the updated policies.